Paul Hagen is the Chief Strategy Consultant with Start-Up Smart, as well as the founder and principal at Kairos Strategies, a boutique business and marketing strategy consultancy. Paul is a business development professional with over 20 years of strategy, marketing, market analysis, channel development, technology, and project management experience. Paul’s career has focused largely around emerging technologies - helping business professionals understand the impacts of emerging tools and developers understand business needs.

Prior to forming Kairos Strategies, Paul was a senior analyst at Forrester Research where he led research efforts on technologies such as customer relationship management (CRM), personalization, self-service tools, search and intelligent agents, online education, and computer-human interface strategies. He regularly advised execs at Global 2000 companies like Fidelity, Toyota, Lands End, and Adobe on their strategic IT initiatives. His opinions on technology trends have been widely quoted in national media outlets such as The New York Times, The Wall Street Journal, Forbes Magazine, Business Week, and National Public Radio.

Previously, he helped launch and market a global enterprise hosted application (ASP) service at Accenture.

Paul’s career started in the nonprofit and education sector (U.S. Peace Corps, Teach For America, Edison Schools), and he’s held advisory board positions for the National Strategy for Nonprofit Technology (now N-TEN), Youth Technology Entrepreneurs, and Purple Sun.

Paul holds degrees from Harvard and Stanford.

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